Privacy Policy
How we collect, use, and safeguard your information
Akshara Technologies ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, company name, and country, provided when you fill in our contact form or enquire about our services.
- Project details — description of your requirements, budget range, and service preferences you voluntarily share with us.
- Usage data — pages visited, time spent, browser type, and device information collected automatically through standard web server logs and analytics tools (Google Analytics).
- Communications — emails, messages, and other correspondence you send to us.
We do not collect sensitive personal data such as financial account numbers, government identification numbers, or health information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your project enquiries and provide you with a personalised service proposal.
- To communicate updates, project milestones, and deliverables for active engagements.
- To improve our website content and services based on aggregate usage data.
- To send occasional marketing communications about new services or insights — you may opt out at any time.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:
- Service providers — trusted tools we use to run our business (e.g., email hosting, CRM software, analytics), bound by confidentiality agreements.
- Legal requirements — when required by applicable law, court order, or regulatory authority.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to analyse site traffic and improve user experience. These include:
- Essential cookies — necessary for the website to function correctly.
- Analytics cookies — Google Analytics to understand how visitors interact with our site. IP addresses are anonymised.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling cookies may affect certain functionality of our website.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiries are retained for up to 3 years. Active client project records may be retained for up to 7 years for contractual and legal purposes.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted via SSL/TLS. Access to personal data is restricted to authorised personnel only.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your personal data, subject to legal retention requirements.
- Objection — object to processing of your data for direct marketing purposes.
- Portability — request your data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at info@aksharatech.com.
8. International Data Transfers
Akshara Technologies is based in India and serves clients globally, including in the USA, UAE, Australia, Canada, and UK. When you provide personal data from outside India, that data may be transferred to and processed in India. We take steps to ensure such transfers comply with applicable data protection laws.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: info@aksharatech.com
- Website: Contact form
- LinkedIn: Akshara Technologies